Founded in 2000, BreadTalk Group Pte Ltd has rapidly expanded from Singapore to become a distinctive household brand. The Group has established its mark on the world stage with its bakery, restaurant, and food atrium footprints.
Job Responsibilities:
Customer Service
- Greet and welcome guests promptly upon arrival escort them to their seats courteously
- Provide a courteous, professional, and attentive dining experience to all customers
- Take accurate food and beverage orders and serve them efficiently
- Monitor food and beverage quality before serving to ensure it meets standards
- Stay updated on menu changes or service expectations
Dining Area Management
- Ensure the designated service area runs smoothly throughout the shift
- Replenish cutlery, napkins, and other tableware as needed during service
- Confirm that each table has proper settings and required condiments before customer seating
- Reset and clean tables after use, including clearing soiled dishes and sanitizing surfaces
Standards & Procedures
- Adhere strictly to the company's Standard Operating Procedures (SOPs) for service, hygiene, and safety
- Proactively suggest process or service improvements to supervisors
- Maintain professional grooming, cleanliness, and a high level of personal hygiene
- Uphold consistent, best-in-class service and hygiene standards at all times
Additional Responsibilities
- Perform any other related tasks, duties, or assignments as directed by the supervisor or management
