Job Description

Location: Gleneagles Hospital

Overview of the Role: Provide high standard of daily water and meals service to patient in accordance with policies standards and guidelines.

Responsibilities would include, but not be limited to, the following:

Provide and serve meals and beverage services to patient, lodger and visitors.
Place, collect and compile patient meal order and attend to special needs/requirements and last minutes arrangements.
Check meals properly according to patient medical and dietary needs before serving.
Provide and change daily water jars, mugs and flasks for patient.
Ensure sufficient pantry stock and up from store when necessary.
Ensure clean and hygienic pantry and ward.
Handle patient feedback/ complaint and report to supervisor or senior butler.
Inspection of patient room daily in preparation of patient's arrival e.g. amenities, replenishment of mini bar and water etc.
Ensure confidentiality of patient's information.
Perform any other job as assigned.

Requirements:

Primary school education.
Able to speak, write and read English and preferably be able to understand one or more local dialects.
Completed all courses conducted by NEA or basic hygiene courses on sanitation and hygiene related or food handling issues.
Preferably with some service experiences from hotel, restaurant or institutional establishment.

Working Hours: