VP Strategy & Operations

About You

• 6-10+ years of experience in strategy, operations, management consulting, or a similar role within commercial, touring, live entertainment, or project-based businesses.

• Proven ability to develop and drive strategy in a high-growth or startup environment.

• Strong analytical skills with the ability to build models, synthesise data, and present actionable recommendations.

• Demonstrated ability to identify and implement improvements to operational processes.

• Excellent cross-functional collaboration skills - a team player who works effectively with diverse personalities and departments.

• Comfortable operating in ambiguity and moving between strategic thinking and hands-on execution.

• Experience working across multiple markets in Asia-Pacific is highly desirable.

• A genuine passion for the music and live entertainment space.

Key Responsibilities

1. Corporate & Business Strategy

• Lead the development and execution of the Group's multi-year strategic plan, including market entry, expansion priorities, and revenue diversification.

• Conduct market analysis, competitive benchmarking, and industry research to identify growth opportunities across Asia-Pacific.

• Build and maintain strategic models (scenario planning, financial projections, market sizing) to support CEO and Board-level decision-making.

• Evaluate potential new business lines, touring IPs, partnerships, and M&A opportunities.

• Develop and present strategic recommendations to the senior leadership team and Board.

2. Operational Excellence & Process Improvement

• Assess current operational workflows across Touring, Production, Marketing, Finance, and Commercial teams to identify inefficiencies and bottlenecks.

• Design, implement, and own scalable operational processes and playbooks that support multi-country, multi-event execution.

• Drive standardisation of tour delivery processes, including budgeting templates, show settlement workflows, vendor management, and post-event reviews.

• Implement project management frameworks and tools to improve cross-functional coordination and accountability.

• Establish KPIs and performance dashboards to track operational health across markets.

3. Cross-Functional Execution & Programme Management

• Act as the connective tissue between departments - ensuring strategic priorities are translated into operational delivery across Touring, Finance, Marketing, Production, and Commercial.

• Lead and coordinate key cross-functional initiatives (e.g., new market launches, system implementations, organisational restructuring).

• Drive weekly and monthly operational cadence meetings, ensuring issues are surfaced, escalated, and resolved.

• Support the CFO/COO on investor-facing materials, board reporting, and strategic communications.

4. Data, Insights & Decision Support

• Build a data-driven culture by establishing reporting frameworks, dashboards, and analytics capabilities.

• Own the development of post-show and post-tour analysis to extract learnings and improve future performance.

• Synthesise complex data into clear, actionable insights for leadership.

• Track industry trends, regulatory changes, and macroeconomic factors affecting live entertainment in Asia.

5. Organisational Development & Scaling

• Partner with the senior leadership team to design the organisational structure required for the next phase of growth.

• Identify capability gaps and recommend hiring priorities, training, and team development initiatives.

• Help codify company culture, values, and operating principles as the team scales across markets.

• Support the development of onboarding processes and knowledge management systems.