Responsible for for selection and onboarding of the insurance brokers, the development and implementation of business plans, marketing programs, monitoring, planning and implementation of compliance and risk management issues for Insurance business including life and general insurance products.
Accountabilities :
- Select and manage broker services and conduct ongoing review.
- Develop business plans to drive Insurance business, and relevant products and services to meet the business target.
- Monitor, plan and implement of compliance and risk management issue to comply with MAS requirements.
- Manage and work closely with internal stakeholders and external business partners to provide quality products and services to bank customers.
- Monitor broker on-shelf products, services and promotions, and conduct evaluation & review to meet different market segment needs.
- Develop and control the quality of customer communication in relation to the broker services and products under management.
- Support the strategic planning for business expansion, including development of new customer segments, niche industry, new markets and sales channel.
- Work with internal stakeholders, business partners and advertising agencies on above-the-line and below-the-line marketing communication pieces and campaign execution.
- Actively monitor and manage broker launch insurance products, and keep track of market intelligence
- Co-ordinate with sales channels and other departments to facilitate quality sales and after-sales service delivery to customers and maximize the effectiveness of sales campaigns.
- Support and assist in credit application of Insurance Companies, and to facilitate the credit product development related to insurance (e.g. Premium financing/Refinancing)
- Monitor and manage product risk, compliance risk and operational risk to meet regulatory requirement as well as internal policy and procedure
- To support the team and BAU as per required by HOD
