Summary:
Serve as program manager and SPOC for Record Keeping project portfolio, monitor and report on individual projects within the Record Keeping program that impacts the APAC region.
Responsibilities:
- Develop and manage project plans, timelines and budgets for Record Keeping Perimeter
- Coordinate with stakeholders to define project scope, objectives and deliverables0
- Lead cross functional teams including but not limited to IT, business analyst and application support
- Identify potential risks and develop mitigation plans to address them
- Monitor project progress and adjust plans as necessary to stay on track
- Liaise with external vendors and contractors to procure necessary services and equipment
- Oversee the setup of Record Keeping solution components including servers, networking, storage etc.
- Provide regular updates to management and stakeholders on project progress
- Prepare the project schedule, define the milestones
- Track and report progress, identify and mitigate risks, removing blockers
- Able to demonstrate the ability to undertake the above responsibilities
Qualifications:
- 5+ Years experience delivering technical complex voice-related projects
- Understanding of Voice Recording Systems solutions and architecture
- Understanding of Voice Systems: IPC UNIGY Version 5.5 / Cisco CUCM v15 / MS Teams Voice
- Familiar with Agile delivery methodologies and traditional waterfall
- PMP, Prince-2 certified would be an advantage
- Understanding of Compliance regulations (MiFID, DODD-Frank etc.)
- Excellent problem-solving and communication skills
- Ability to work as part of a Global Team