Vice President, Provider Network Management - HSBC Life

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Vice President, Provider Network Management.

Principal Responsibilities

In this role you will

Network Development

• Identify, evaluate and expand potential healthcare providers, including hospitals, clinics, physicians, specialists, and ancillary service providers in Singapore with the alignment of the business objectives

• Monitor healthcare industry trends and regulatory changes to adapt the network strategy accordingly

Contract Negotiation and Management

• Negotiate and review on commercials with the providers which is align with HSBC Life cost containment strategy

• Collaborate with internal stakeholders to ensure contracts as well as agreed processes comply with regulatory requirements and HSBC Life's policies alignment with JSBC Life business goals

Provider Performance Management

• Establish and monitor vendor's key performance indicators (KPIs) to evaluate provider performance and quality of care

• Conduct provider audits and performance reviews to ensure adherence to contractual obligations and service standards

• Implement performance improvement initiatives, including provider education programs and corrective action plans when necessary

Fostering Partnerships between Providers and HSBC Bank entity

• Extend health and wellness initiative from medical vendors to HSBC Bank customers based on HSBC Bank's product initiative

To be successful you will need

• Related work experience in the insurance industry, preferably experience in Group or individual Health Business

• Excellent verbal and written communication skills and interpersonal skills

• Able to work independently and a fast learner, able to grasp processes and system quickly

• Able to multi-task and work under pressure to meet tight deadlines in a face-paced environment

• Strong customer orientation, team player

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.