Job Responsibilities
The Program Manager is responsible for overseeing and driving key programs/projects and ensuring successful delivery of the overall program. The role holds a strategic function to work closely with various stakeholders to achieve business goals and objectives, including Mid-term plans.
- Plan and define the scope of the program and its individual projects
- Develop detailed project plans, key objectives and milestones with progress tracking
- Define tasks and required resources to manage project and required team members and subject matter experts
- Coordinate with internal stakeholders and resources and external parties to execute projects under the portfolio
- Manage and mitigate project risks to deliver on-time, within scope and budget
- Establish and maintain relationships with stakeholders
- Create and maintain comprehensive project documentation
- Report portfolio status and escalate issues to senior management as appropriate. Arrange regular cadences with management and the project committees to provide updates and report on individual project status
- Manage any changes to the project scope, timeline and budget
- Coordinate the dependency management between different projects in the portfolio
- Participate in global forums to create global alignment and standardizations as necessary with other regions
Job Requirements
- Degree/Masters degree in related fields such as banking and finance, business administration etc.
- Project management certifications such as PMP and CAPM will be highly regarded, proficient with project management software and tools
- Process improvement skills and certifications such as Lean Six Sigma, Scrum / Agile
- About 7 to 10 years experience in the financial sector with leading projects in corporate banking is essential
- Strong working experience in managing large-scale, front-to-back, business, regulatory, digitalization and/or process improvement projects
- Good appreciation of digitalization as such big data and AI particularly with application to the financial industry
- Confident in leading discussions with senior management, building consensus and influence change
- Ability to bridge between business needs and technical requirements, and translating into project deliverables and results
- Collaborative, team oriented mindset
- Strong stakeholder management and communication skills, able to work effectively across all levels of the organisation
- Problem-solving and leadership skills
- Proficiency in Japanese language is required due to frequent liaison and communication with various departments in Tokyo Head office
