Veterinary Client Services Officer

Evervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinarians!

We are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.

Our clinic offers both general consultations and a wide range of surgeries.

As a Client Services Officer, you will be the ambassador of our clinic's first impressions on the clients. You play a vital role in making clients feel welcomed as well as managing clients concerns and requests with professionalism. Ideally you would be someone who:

• Enjoys working with clients face to face
• Possess excellent customer service
• Have a love for animals
• Is a good team player
• Is conscientious with great attention to detail

You will need to posses the following:

• O levels certificate or higher
• Prior customer service experience is a plus

You will be required to work up to 5 days per week (inclusive of one weekend).

As a Client Services Officer you will be performing the following duties, including but not limited to:

• Manage incoming phone calls & directing calls where appropriate
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalizing invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties
• General house-keeping

Do note that only shortlisted candidates will be notified.

Job Type: Full-time

Salary: From $1800.00 (remuneration commensurate with experience)

Please email your CV to [Confidential Information]