Vendor Managed Inventory Programs Manager

JOB PURPOSE:

The VMI Programs Manager is primarily responsible for developing and implementing service excellence standards and operating procedures in support of the Company's specialized inventory management programs which are offered to our customers; such as BIM, VBIM, and Consignment Programs.

The role includes responsibility for project management of various process improvement initiatives and development of standard operating procedures (SOP) related to the INVENTORY MANAGEMENT DEPT dept and Sales Branches as defined by region, territory and/or country, as required.

PRINCIPAL ACCOUNTABILITIES:

1. Manage the VMI Programs team who are focused on providing service excellence through on-line system-management of the inventory programs with our customers and sales branches.
2. Provide quality solutions to issues & challenges faced by the VMI Program team and sales branches in servicing the various programs.
3. Ensure that the VMI department goals and objectives are met through regular communication and feedback with the team.
4. Develop and implement standard operating procedures which focus on providing effective and efficient solutions to the daily process requirements of the Sales Branches.
5. Assist the INVENTORY MANAGEMENT DEPT ISO Champion in obtaining and retaining ISO certification for the department.
6. Actively participate in the growth and development of the INVENTORY MANAGEMENT DEPT department services and solutions as a member of the management team.

JOB CONTENT:

VMI Programs Management

1. Provide direction and guidance to the VMI Team in managing the daily accountabilities of the team, such as BIM Performance Measurement and Reporting, Bond Management Reviews, and various Consignment reports.
2. Address the individual needs of the existing and new team members through ongoing evaluation of skill set and competencies and then provide guidance and training as required.
3. Facilitate meetings and/or conference calls between VMI dept, sales branch and Product Marketing staff as and when necessary to address issues or challenges related to a specific customer program.
4. Communicate BIM Performance Reports to the field and adress problem areas of underperformance with the respective sales teams to ensure the services offered in the program are meeting or exceeding the expectations of the customers and the sales branches.
5. Work with Asia and Montreal INVENTORY MANAGEMENT DEPT dept management to ensure Asia VMI department is staying current with process automation and new tools offered by the Company. Coordinate implementation and training of new tools and programs for the department as required.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

• At least a Degree in Supply Chain Management or related field

EXPERIENCES

• At least 5 or more years of work related experience in Electronics industry, preferably with minimally 2 years management experience.

COMPETENCIES

• Computer knowledge MSOffice, MS Outlook, Access database, keen to learn new software as needed.
• Has a strong relationship and network through all levels of the organization
• Identifies the needs and expectations of others and acts upon them.
• Systematic & Organized
• Work ethic based on Service Excellence, Commitment and Integrity
• Strives to exceed expectations by providing acceptable solutions

Work Location: ESR BizPark@Changi (short walking distance from Expo MRT station)