UX Researcher

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are seeking for UX Researcher Position

Position Details:

Job Type: 1 year extendable contract

Location: Singapore

Timings : 5 Days, Regular working hours

Job Description:

Run discovery with agency teams to understand how they currently form ideas, gather information, and arrive at requirements for digital products.

- Map the end-to-end process from initial business idea to defined requirement, surfacing where teams get stuck, lose information, or diverge.

- Identify patterns, friction points, and unmet needs across teams, and synthesise them into clear, structured insight.

- Translate findings into design principles and requirements that inform the concept and design of a supporting tool or agent.

Qualification:

- At least 5 years of experience in service design, UX research, or product discovery, with experience shaping ambiguous problem spaces.

- Strong generative research and synthesis skills — able to turn messy, scattered inputs into structured insight.

- Comfort designing for process and workflow problems, not only interface problems.

- Confident workshop facilitation and stakeholder engagement.

- Interest in or exposure to AI-assisted tools or agents is an advantage.

WHAT'S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [Confidential Information]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Uma

AvensysConsultingPteLtd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy.