Urgent Service Engineer (CCTV, Access Control)

Highlights:

• Permanent job opportunity

• 5 days work week, normal office working hour

• Great remuneration & benefits

• Great career progression

• Location: Kallang

Responsibilities:

• Collaborate with the Customer Service Representative to timely resolve client's security system issues.

• Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training.

• Create detailed system diagrams using AutoCAD software.

• Build strong partnerships with clients while continuously striving to enhance customer satisfaction.

• Maintain the support & maintenance contract renewal.

• Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region.

• Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements.

• Thoroughly follow up on all open technical issues until the problems are fully resolved.

• Assume ownership of all service-related issues once the External Hand Over is completed by the Project team.

Requirements:

• Diploma / Degree in Electronic, Computer, Automatization or Mechanical Engineering.

• Experience in security system field with knowledge of Access Control, CCTV and Alarm System will be considered as a plus.

• Basic IT knowledge in hardware, network and database.

• Strong analytical skill and problem-solving ability.

HOW TO APPLY:

Interested applicants, please click on Apply Now or email to [Confidential Information] with provided your latest resume in MS WORD format with below information.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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