UPS & Critical Power Service Engineer

Job responsibilities

1) UPS Preventive Maintenance

Scheduled inspection and health checks

Battery condition assessment

Functional testing and reporting

Recommendations for corrective actions

2) UPS Corrective Maintenance & Support

UPS Monitoring (DCIM)

Fault diagnosis and rectification

Replacement of defective components (where applicable)

Breakdown support and escalation handling

3) Support Coverage & SLA

Support hours and response time options

Onsite support arrangements

Escalation and reporting processes

4) Power Infrastructure Maintenance

Inspection of associated power equipment (e.g. distribution boards, cabling related to UPS)

Electrical safety and compliance checks

5) Documentation & Reporting

Maintenance reports

Incident and service records

Recommendations for lifecycle management