Job Description

. Strategic allocation of cases, considering factors such as case complexity, workload, and stakeholder expertise.

. Ensure the smooth and equitable distribution of cases to stakeholders, optimizing workloads for efficient case clearance.

. Collaborate with stakeholders, including team leads, to understand their needs and preference for case allocation, and communicates allocation decision effectively.

. Handling administrative tasks (eg: distribution of cases, monthly audit checking) assigned by team leads while ensuring service standards and quality checks are consistently met.

. Performing underwriting profiling for new business cases to support consistent risk assessment and improve underwriting processing efficiency.

. Supporting underwriting-related projects, including attending meetings, planning, and ensuring timely delivery of project milestones.

. Working with cross-functional teams to provide timely support and services to internal & external customers and ensure that underwriting process are accurate and compliant to internal policy and regulatory requirements.

. Provide ongoing support to stakeholders, responding promptly to their requests and addressing any issues or concerns.

. Regular analyze case allocation data to identify trends and opportunities for improvement and make recommendations.

. Provide timely support and services to internal & external customers to meet the target service level agreement (SLA)

Interested candidates, please email your resume to [Confidential Information]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted