UI/UX Designer

We are seeking an experienced UI/UX Designer to create intuitive, accessible, and user-centered experiences for a volunteer management platform. You will work closely with product managers, researchers, and engineers to design end-to-end user journeys that serve diverse user groups, including coordinators, administrators, and volunteers.

Key Responsibilities

• Design user interfaces and end-to-end user flows across key product journeys.
• Translate product requirements, business objectives, and research insights into effective design solutions.
• Create wireframes, prototypes, high-fidelity mockups, and interaction designs.
• Establish and maintain consistent design patterns, component libraries, and design systems.
• Conduct and support usability testing activities to validate design decisions and identify opportunities for improvement.
• Ensure designs meet accessibility and inclusive design standards, including WCAG 2.1 requirements.
• Collaborate closely with product managers, UX researchers, and engineers throughout the product development lifecycle.
• Contribute reusable patterns and components to broader design systems where appropriate.
• Communicate design rationale and recommendations to both technical and non-technical stakeholders.

Requirements

• Minimum 4 years of UI, UX, or Product Design experience with a portfolio showcasing delivered digital products.
• Strong expertise in visual design, interaction design, information architecture, and responsive design.
• Advanced proficiency in Figma, including component libraries, variants, and design tokens.
• Experience planning, conducting, and analysing usability testing.
• Strong understanding of accessibility standards, inclusive design practices, WCAG 2.1, and ARIA considerations.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience designing workflow-intensive, operational, or management systems such as dashboards, scheduling platforms, records management systems, or enterprise applications.
• Experience working on large-scale public sector or citizen-facing digital products.