UI/UX Designer | Digital & Conversational Experiences

What You'll Do

• Design intuitive UI/UX experiences across web and mobile touchpoints
• Map user journeys, create wireframes, prototypes, and interaction flows
• Support the design of simple conversational experiences (chatbot flows, prompts, fallback paths)
• Translate user and business needs into clear, user‑centric design solutions
• Work closely with product managers, business teams, and engineers to deliver cohesive experiences
• Participate in requirement gathering, design discussions, and usability reviews
• Analyse user feedback and conversation data to improve interaction quality
• Contribute to design documentation, standards, and best practices

What You Bring

• 1–2 years of experience in UI/UX Design, Product Design, or Interaction Design
• Strong fundamentals in user‑centered design and design thinking
• Good communication, storytelling, and UX writing skills
• Curiosity about AI, chatbots, and how users interact with conversational interfaces
• Basic familiarity with prompts, LLMs, or generative AI tools (nice to have, not required)
• Ability to work independently with cross‑functional teams
• Comfortable navigating ambiguity and iterating quickly

Bonus Points

• Experience with chatbot platforms or conversational UI
• Understanding of responsible AI or AI limitations
• Experience designing customer service or self‑service digital journeys
• Interest in data‑driven design and optimisation