What's this role about
We are seeking a motivated UAT Analyst for a 9-month contract to support User Acceptance Testing (UAT) across both consumer and commercial business lines. The ideal candidate will have 12 years of experience in UAT or software testing, strong attention to detail, and the ability to collaborate with cross-functional teams.
Key Responsibilities
- Assist in executing UAT activities across Commercial and Consumer lines, ensuring high-quality product releases under the Senior Analyst's guidance.
- Contribute to the production, implementation, and ongoing improvement of the User Acceptance Testing framework for the Singapore Branch.
- Help plan, monitor, and control UAT activities for systems and products, providing status updates and escalating issues as needed.
- Support data stewardship initiatives by helping maintain data quality, integrity, and classification, and ensuring compliance with organizational standards.
- Aid in recommending strategies for data cleanup and raising concerns or solutions for data-related issues.
- Collaborate with the Senior Analyst in developing comprehensive testing programs, including test data, test cases, and UAT test plans.
- Document and track risks and issues experienced during testing, and assist in producing policies for testing environments.
- Execute tests based on input from project and product managers, coordinating resources and reporting results.
- Work closely with project managers and product owners to discuss project status and address potential issues.
- Prepare and maintain UAT results documentation, providing daily or weekly status reports and feedback.
- Represent the Singapore Branch in APAC projects requiring country testing sign-off, as delegated by the Senior Analyst.
- Support operational improvement plans, noting successful use cases and helping implement productivity enhancements.
- Ensure policies, standards, and SOPs are followed, and assist in their annual review and update.
- Serve as part of the resolution team for troubleshooting and debugging production and UAT issues.
- Participate in Live (Production) verification during system implementations to validate application functionality and usability.
Desired Qualifications & Skillset
- 12 years of experience in UAT, QA, or software testing roles
- Familiarity with Insurance in both consumer and commercial business processes is a plus
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Experience with test management tools (e.g., JIRA, Confluence) preferred
- Ability to work independently and collaboratively in a fast-paced environment
- Bachelor's degree in Business, IT, or related field (or equivalent experience) would be advantageous
