Travel Retail - Marketing Executive (1 year contract - renewable)

ABOUT SHISEIDO TRAVEL RETAIL

Founded in 1872, Shiseido is a global beauty company operating in approximately 120 countries and regions around the world. Our corporate mission: BEAUTY INNOVATIONS FOR A BETTER WORLD.

Based in Singapore, Shiseido Travel Retail is Shiseido's global duty-free business which specializes in accelerating the growth of Shiseido's brands to travellers and includes operations in airports, downtown stores, border shops, airlines, and ferries. Our portfolio includes skincare brands SHISEIDO, Clé de Peau Beauté, IPSA, ANESSA, THE GINZA, Drunk Elephant, and ELIXIR; makeup brand NARS; and fragrance brands narciso rodriguez and ISSEY MIYAKE PARFUMS.

MAIN PURPOSE

A newly created support and headcount within our teams and under the supervision of the Senior Marketing Manager and Senior Brand Manager, the Marketing Executive (1 year temp, renewable yearly) will provide administrative, reporting, and operational support to the Marketing and Brand team. This role is responsible for managing purchase and sales order processes, tracking budgets and forecasts, preparing business reports, coordinating legal documentation, supporting TREX and promotional programs, and ensuring the smooth execution of marketing activities, retail operations, trade shows, and corporate events. The ideal candidate is highly organized, detail-oriented, strong in Microsoft Office applications (particularly Excel), and experienced in logistics coordination, retail operations, and event management.

KEY RESPONSIBILITIES

PO/SO Management & Administrative Support

• Raise and process Purchase Orders (POs) and Sales Orders (SOs) accurately and in a timely manner.
• Track approval workflows and follow up with stakeholders to ensure timely approvals.
• Coordinate invoice processing and maintain accurate vendor documentation.
• Maintain folders for cluster marketing/visual/digital calendars, counter photos, counter list.
• Maintain records of contracts, quotations, budgets, and approval, legal contracts, and other documents.
• Provide general administrative support to the Marketing and Brand team.
• Prepare Legal Authorization Letters for marketing assets, promotional materials, and product claims.
• Coordinate approvals with Legal, Regulatory, and Brand teams.
• Maintain accurate records of submissions, supporting documents, and approvals.

Consolidation of Reporting & Business Performance

• Prepare and consolidate monthly business reports for cluster including; Brand Sell-In performance/Sell-Out performance/Stock-in-Trade (SIT) reports
• Maintain data accuracy and integrity across multiple reporting sources.

Forecast & Promotional Budget Tracking

• Track forecast versus actuals (orders) of Novelty/TREX/Gift-With-Purchase (GWP)
• Monitor budget utilization and highlight variances to Marketing and Finance teams.
• Track inventory levels and distribution of promotional materials.
• Support budget reconciliation and reporting activities.

TREX Operations Support

• Coordinate SKU/code creation and system setup to support program launches.
• Coordinate sampling reviews and follow up on carton artwork production timelines.
• Raise purchase orders and manage ordering of TREX materials and promotional items.
• Track production schedules and ensure timely receipt of materials from suppliers.

Marketing Operations & Event Support

• Coordinate logistics, shipments, and deliveries of marketing materials and products.
• Support TFWA exhibitions, Hainan expo, roadshows, retailer presentation, and corporate/internal/training events
• Coordinate venue arrangements, registrations, event materials, and on-site logistics.

Legal Authorization & Claims Support

• Prepare Legal Authorization Letters for marketing assets, promotional materials, and product claims.
• Coordinate approvals with Legal, Regulatory, and Brand teams.
• Maintain accurate records of submissions, supporting documents, and approvals.

REQUIREMENTS

• Graduate majoring in Marketing, Business Administration or equivalent.
• Effective communication skills (verbal & written), English and Mandarin
• Self-starter, must be detail-oriented, high-energy levels, positive & enthusiastic
• Passionate or have interest in the beauty industry will be an added advantage
• Highly organized with excellent attention to detail and follow-through.
• Strong proficiency in Microsoft Office, particularly Microsoft Excel (Pivot Tables, VLOOKUP/ XLOOKUP, reporting, and data analysis).
• Strong analytical and numerical skills.
• Excellent problem-solving ability with a proactive and solution-oriented mindset.
• Strong project coordination and multitasking skills.
• Effective communication and stakeholder management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience in logistics, retail operations, inventory management, and event execution an advantage
• Team player with a hands-on approach and strong sense of ownership