Job Description

About the Role

We are looking for a Singapore-based ChatGPT Trainer, fluent in Mandarin and English, to deliver customer training.

What Does the Role Involve

Delivering one-hour virtual sessions in Mandarin and English for customers across APAC. These are introductory ChatGPT sessions for general business professionals. Sessions include:

. A clear, accessible introduction to generative AI, LLMs, and ChatGPT.

. Live demonstrations of practical use cases, such as drafting and improving documents, summarising information, analysing files, and preparing for meetings.

. Effective prompting techniques: providing context, defining the desired output, and iterating to improve responses.

. Using ChatGPT Projects to organise instructions, files, and conversations around a topic or workstream.

. Participant interaction and live Q&A, adapting explanations to the audience's knowledge and needs.

What Are We Looking For

. Practical ChatGPT knowledge and enthusiasm for AI, with the ability to demonstrate its value in everyday work.

. Executive presence and professional communication: confidence, credibility, and the ability to build trust with customers at different levels, including senior leaders.

. Facilitation and instructor-led training skills: structuring sessions, maintaining an engaging pace, narrating live demonstrations, encouraging participation, managing time, and confidently handling unexpected questions.

. The ability to translate technical concepts into clear explanations and relevant business examples.

. A formal training background isn't essential, but candidates must demonstrate strong communication and engaging, well-prepared, professional delivery.

. Finance or financial services experience is preferred, particularly familiarity with relevant processes and use cases.

. High proficiency in Mandarin and English, sufficient to deliver sessions and manage live Q&A confidently in both languages.