Traffic Controller / Transport Planner - Road

General Description

The purpose of this position is to be responsible for all white gloves planning. This candidate

must have excellent communication and client management skills in order to maintain positive

client relations. This candidate must be a self-starter, who is able to work in a fast paced and

dynamic environment. This candidate must be a team player to ensure good working

cooperation between the different Business units locally and regionally.

The primary responsibility is to ensure that Land is planning and monitoring the schedule for the

White Gloves team. The candidate is expected to understand the process of the White Gloves

team and maintain communication with them.

Specific Accountabilities

White Gloves Operations

. Using our system to plan and organize the daily schedule for the White Gloves team.

. Actively track the team's progress and address any issues as they arise.

. Communication: Maintain open and clear communication channels with the White Gloves

team and provide them with the support they need

. Deliver accurate and timely milestone reports to the Control Tower

. Assist the team in achieving and maintaining committed performance metrics (KPIs)

Skills Required

. Strong critical thinking, analytical and problem-solving skills

. Good mix of business and systems knowledge

. Excellent interpersonal and communication skills, both verbal and written (English) fluency

in other Asian languages a plus

. Team player with a good working attitude and the ability to learn quickly

. Keen eye for process improvement