Trade Operations Specialist

Brief Summary

• Manage end-to-end trade operations to ensure accurate, timely and contract-compliant shipment execution. Coordinate documentation, payments, warehouse activities and stakeholder requirements to support efficient order fulfilment.

Responsibilities

• Coordinate with internal offices and warehouse providers to obtain accurate documentation for customs declarations. Prepare customer invoices and process payments to suppliers, freight forwarders and warehouses. Monitor shipments, update shipment statuses and resolve operational issues promptly. Review contractual terms and obligations to fulfil shipment requirements accurately. Prepare shipping documents according to customer requirements and applicable Letter of Credit conditions. Prepare Letter of Credit drafts and liaise with banks on issuance and negotiation matters. Manage warehouse activities, including receipts, releases, stock reconciliation and warehouse billing. Update internal systems and spreadsheets with quantities, pricing, quality, shipment and invoice information in accordance with contractual terms. Monitor receivables and payables, update cash-flow records and follow up on delayed customer payments. Ensure all month-end transactions and warehouse documentation are completed within the required timelines. Liaise with internal and external stakeholders to maintain smooth operations. Perform other operational tasks, assignments or projects as directed by the designated manager or supervisor.

Requirements

• 3-5 years of relevant trade operations experience. Experience handling metallurgical coal products. Working knowledge of UCP600 and experience liaising directly with banks for Letter of Credit negotiations. Knowledge of Incoterms, including CIF, CFR and Ex Works. Experience managing container shipments is advantageous. Proficiency in Microsoft Excel, including PivotTables and VLOOKUP. Ability to manage a high volume of transactions in a fast-paced environment. Strong attention to detail and accuracy. Ability to collaborate effectively with internal and external stakeholders.