Tour Executive, Free & Easy

Job Title: Tour Executive, Free & Easy

Key Responsibilities:

1) Determining clients needs and suggesting suitable travel packages, booking travels from beginning to end, including tickets, accommodation and transportation.

2) Supplying travellers with information and useful travel/holiday materials.

3) Acquiring adequate product knowledge and give accurate advice to customers.

4) Assisting Counter Manager in any logistic arrangement.
5) Following up and servicing customers enquiries or bookings, before and after sales.

6) Meeting and exceeding travel sales and revenue targets.
7) Providing customers with accurate quotations and travel options to best meet their needs.

8) Providing exceptional customer service experience when answering call-in and walk-in enquiries

9) Collecting deposits and balance payments

Requirements:

• Diploma/Degree in Tourism, Marketing, Business, or related field.
• Minimum 3 years of experience in travel with passion for travel
• Strong interpersonal and communication skills.
• Energetic, service-oriented, and sales-driven.
• Proficient in MS Office knowledge of reservation systems is an advantage.
• Willing to work on weekends/public holidays during fairs and events.

Please include the following in your resume:

1. Reasons for leaving your last employment
2. Current and/or last drawn salary
3. Expected monthly salary
4. Availability