Tour Admin Associate

Pinnacle Travel Singapore is a well-established boutique travel agency, located at Peninsula Plaza and trusted since 1996 for delivering personalised travel experiences.

We are looking for a Tour Admin Associate to support our sales and operations team in tour reservations, quotations preparation, group coordination and administrative tasks. This role suits someone who works efficiently, is detail-oriented, and enjoys supporting smooth tour operations in a stable,politic-free environment.

Main Responsibilities:
.. Assist sales team with tour reservations, quotation preparation and group listing
.. Monitor booking deadlines, follow up on confirmations and check booking status
.. Support updates to tour packages itineraries, flyers and related documentation
.. Handle administrative tasks and provide backup support to customer service
.. Perform ad-hoc duties as required

Desired Attributes:
.. Ability to work efficiently with high level of accuracy
.. Positive attitude, attentive listening, detail-oriented
.. Strong attendance and punctuality record

Requirements:
.. Fundamental outbound tour working experience
.. Advance hands on in MS Word, Excel, Outlook & Power Point
.. Able to communicate in Mandarin with suppliers and customers

Office Working Hours:
Monday to Friday : from 9:45am to 6:45pm
Saturday : from 9:30am to 3:00pm with Alternate Saturday Off

Monthly Salary:
Entry Salary : S$ 2,800 to S$ 3,100
Confirmation Salary : Performance-based increment and rewards

Benefits & Opportunities:
.. Staff's price for personal travel
.. Paid invitational familiarization trip
.. Group tour leading to overseas
.. Professional growth & development
.. Innovative work environment

Our Company Culture:
.. NO POLITICS - No inner circle, politic-free office culture
.. GROWTH MINDSET - Positive thinking, open mind and heart
.. BE HEEDFUL - Strongly encourage attentive listening
.. INTEGRITY PRINCIPLES - Trust and transparent management
.. CONTINUOUS IMPROVEMENT - Innovative and inspire to improve
.. SELF-CARE - Take breaks, enjoy jokes and fun moments
.. OWNER MENTALITY - Act and think like you own the business
.. WORK SMART - Be curious, always ask why to learn more

Why Join Pinnacle Travel
.. Work-life balance priority
.. No use of your personal phone number for work
.. No carrying office laptop home after work
.. No disturbance during your leave and off days
.. Politic-free and positive mindset working environment
.. Extensive learning opportunity
.. Performance-driven compensation
.. Recognition and appreciation
.. Contribution will be appreciated
.. Paid leave fam trip opportunity
.. Evening function dinner & networking
.. One-boss reporting - the MD
.. Non-family business organization
.. Stable working environment with structured processes
.. Clear role scope and supportive team culture

keen to join our team and build your career with Pinnacle Travel
Apply Now!
email your resume to