Test Manager

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

Job Details :-

Job Title :- UAT Manager

Experience Level: Senior (58 years)

Location : Singapore

About the Role:

We are seeking a seasoned UAT Manager with 58 years of experience in managing end-to-end User Acceptance Testing (UAT) across multiple projects. The ideal candidate will have a proven track record of successfully leading 45 testing lifecycles from planning to go-live, ensuring high-quality deliverables and stakeholder satisfaction.

Key Responsibilities:-

• Lead UAT planning, execution, and closure across multiple concurrent projects.
• Drive comprehensive test management activities including requirement analysis, test design, SIT, UAT, defect management, and warranty support.
• Develop and implement robust Test Strategies and Test Plans aligned with project goals.
• Monitor and manage testing timelines, ensuring alignment with overall project deliverables.
• Identify potential risks/issues in testing phases and proactively plan mitigation strategies.
• Oversee daily and weekly reporting of test deliverables and execution progress.
• Manage defect lifecycle using tools like JIRA and Zephyr.
• Track and report key testing metrics and apply estimation techniques effectively.
• Lead and mentor a team of 510 testers, ensuring optimal performance and motivation.
• Collaborate with cross-functional stakeholders including Program Managers, Solution Architects, Developers, and Business Users.
• Handle conflict resolution and foster a collaborative team environment.
• Ensure high levels of stakeholder and customer satisfaction.

Technical Expertise:-

• Strong understanding of batch runs and test executions.
• Familiarity with enterprise workflow systems, unified communications, and telecom processes.
• Experience in driving continuous test process improvements.

Domain Knowledge:-

• Solid grasp of testing methodologies and banking domain practices.
• Exposure to call center operations and call flow processes is a plus.

Preferred Tools & Technologies:-

• JIRA for defect tracking
• Zephyr for test management
• Proficiency in test estimation and reporting metrics

Why Capgemini is unique

At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.

Get the future you want

Growing clients businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is Capgemini.