Job Description

Responsibilities:

Offshore Delivery Centre (ODC) Strategy & Governance

. Support the execution of Offshore Delivery Centre (ODC) locationstrategy initiatives across existing and proposed supplier locations.

. Track progress of ODC-related activities, action items, and deliverablesto ensure timely execution against agreed timelines.

. Prepare status updates, briefing materials, and management reports forODC governance forums and stakeholder meetings.

. Assist in maintaining ODC governance documentation, operatingprocedures, and supplier obligations.

Supplier Risk & Third-Party Management

. Act as the primary coordinator for third-party risk assessmentsinvolving strategic suppliers and ODC service providers.

. Liaise with Risk Management, Procurement, Compliance, InformationSecurity, and supplier representatives to facilitate assessment activities andremediation tracking.

. Monitor assessment findings, risk treatment plans, and closure status toensure timely completion of agreed actions.

. Maintain supplier governance records, assessment documentation, and riskregisters.

. Support periodic reviews of supplier compliance with Bank policies,standards, and contractual obligations.

Business Continuity & Operational Resilience

. Support the planning, coordination, and execution of Business ContinuityManagement (BCM) and operational resilience activities .

. Coordinate business continuity exercises, recovery tests, and crisismanagement activities with suppliers and internal stakeholders.

. Track BCM readiness, action items, and remediation activities arisingfrom exercises and assessments.

. Maintain business continuity documentation, contact lists, recoveryprocedures, and supporting records.

Stakeholder & Vendor Management

. Coordinate with internal stakeholders, suppliers, and external partnersto ensure effective communication and follow-up of operational, risk, andstrategic initiatives.

. Monitor action items arising from governance meetings, supplier reviews,risk assessments, and business continuity exercises.

. Support continuous improvement initiatives to enhance operationaleffectiveness, governance, supplier management, and reporting capabilities.
Requirements
Bachelor's Degree in Computer Engineering, Information Technology, Business, Risk Management or a related discipline.

Minimum 5 to 7 years of relevant experience in offshore delivery environments, supplier governance, vendor management, operational risk management, or project governance.

Familiarity with banking, financial services, or regulated environments will be an advantage.

Minimum understanding of third-party risk management, supplier governance, and control frameworks.
Experience coordinating risk assessments, compliance reviews and remediation tracking.

Experience supporting Business Continuity Management (BCM), disaster recovery exercises, operational resilience testing, or crisis management activities.

Strong analytical skills with proven experience in metrics reporting, dashboard preparation, and management reporting.
Advanced proficiency in Microsoft Excel, including Pivot Tables, Power Query, advanced formulas, dashboards, and data analysis.

Proven ability to build strong working relationships with senior stakeholders, suppliers, and cross-functional teams.
Strong vendor management skills, including performance monitoring, issue management, escalation handling, and governance coordination.
Experience managing multiple stakeholders across Risk, Procurement, Compliance, Technology, and Operations functions.
Ability to influence without direct authority and drive actions to closure.