Our client, a well-established logistics company, is seeking a dedicated and reliable Terminal Operator Specialist to join their operations team.
Working Hours:
8.30am - 6.15pm
Shift work is available
Location:
Changi
Key Responsibilities:
- Plan and supervise day-to-day inbound and outbound administrative and operational activities to meet all required targets.
- Allocate and manage daily resources effectively to ensure KPIs are achieved without compromise.
- Assist staff in resolving booking, operational, or system-related issues.
- Train administrative and operations staff, and maintain accurate training and performance records.
- Monitor team adherence to HSE, Security, 5S, and quality standards.
- Ensure compliance with system processes and customer-specific requirements.
- Escalate non-conformances to the Manager/Operations Executive and execute corrective actions as assigned.
- Perform assigned tasks accurately and within designated timelines.
- Support system testing, upgrades, and implementation activities with internal and external stakeholders.
- Drive and support continuous improvement and sustainability initiatives.
- Recommend disciplinary actions for administrative personnel who fail to comply with company policies, rules, or responsibilities.
- Plan and manage overtime for administrative staff as needed, based on operational requirements.
- Supervise the admin/operations team to ensure all quarterly targets and closures are met.
- Assist the Manager/Operations Executive in building a cohesive and high-performing team.
- Coordinate and liaise with customers and transporters on daily operational matters.
- Manage returns from customers and to vendors efficiently.
- Perform data entry for warehouse operations and generate pick lists accurately.
- Prepare and submit daily, weekly, and monthly operational reports as required.
- Undertake any other duties assigned by the Manager/Operations Executive.
Requirements:
- Preferably at least 3 years of relevant experience in warehouse, logistics, or terminal operations.
- Proficient in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and VBA.
- Experience in creating and using operational dashboards (e.g., Power BI, Tableau) is a plus.
- Strong communication skills, with the ability to interact effectively with both internal teams and external stakeholders.
- Proven experience in leading and supervising a team.
Candidates who are interested in applying may reach out to me at 89766329 or [Confidential Information] or apply through this platform.
EA License No: 18C9123
EA Personnel: R25126753 (Samuel Tan Zihui)
