Tencent Cloud – Product Manager, Cloud Communication Solutions (Singapore)

About the Company

Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company&aposs cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

Position Overview

Tencent Cloud is seeking an experienced Product Manager, Cloud Communication Solutions

to lead the planning and evolution of our communication products, including SMS, voice, email, WhatsApp, RCS, and more. Based in Singapore, you will be at the forefront of shaping product strategies, identifying customer needs, and tracking emerging technologies to strengthen Tencent Clouds competitiveness in global markets. This role requires a strong mix of product expertise, technical understanding, and cross-functional collaboration skills, offering the opportunity to deliver impactful solutions that redefine enterprise communications.

Responsibilities

• Take ownership of Tencent Clouds integrated communication products (SMS, voice, email, WhatsApp, RCS, etc.), exploring market demand and technology trends to create product roadmaps that enhance competitiveness.
• Gather customer requirements, assess their feasibility and prioritization, and incorporate them into product planning.
• Deliver high-quality product requirement documents and related materials, ensuring all stakeholders have a clear understanding and alignment to drive successful product iterations.
• Work closely with project managers to balance planning and iteration cycles, ensuring the product develops according to roadmap expectations.

Requirements

• Bachelor&aposs Degree in computer science or its equivalents
• Over 5 years of product planning/design experience in cloud communication products, such as SMS, Email, Voice, WhatsApp, RCS with proven expertise across multiple domains and a solid understanding of integrated communication market trends.
• Strong communication, documentation, and project management abilities; capable of driving effective cross-team collaboration, producing high-quality documentation, and managing product roadmaps.
• Solid technical foundation with the ability to assess technical implementation approaches, complexity, and effort requirements.
• Fluency in both English and Chinese, with the ability to use both as working languages to effectively collaborate with internal and external stakeholders across the international market landscape.
• Demonstrated success in launching and scaling integrated communication products is highly advantageous but not mandatory.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.