Tenancy Executive/ Tenancy Officer
Job Description
1The key responsibilities include:
- Main liaison for tenant fit-out works and renovation works
- Provide guidance to new tenants on building fit-out procedures
- Responsible for hand-over of tenant premises in accordance with checklist and follow up and close all defects identified
- Overall responsible of keys and fixtures in all vacant units
- Ensure all proper documentation, permit to work, workers list, layout drawings, renovation deposit etc are submitted and approved before commencement of works
- Follow up closely with tenant's project managers/contractors to ensure compliance with local authority and building standards and requirements
- Conduct regular inspections of work site and ensure strict adherence to our policies and procedures
- Responsible for monthly tenancy management reporting, compiling of approved design occupant load and update building fit out manuals periodically
- Handle all sub-division works with all relevant parties
- Conduct fit-out survey after each fit-out work
- Maintain accurate and up to date records of all tenants and keep them organized within an archive.
- Responsible for maintaining the checklist for tenant's premise handovers and takeovers processes
- Ensure arrears level of tenants of not more than two months
- Investigate and respond to complaints made by or about tenants and take corrective action as required
- Manage the delivery of excellent customer services consistent with the company's service standards and brand attributes
More Info
Key Skills
tenant fit-out works
building fit-out procedures
building standards
renovation works
fit-out survey
tenancy management reporting
About Company