Temporary Management Support Staff

Job Title: Temporary Management Support Staff

University-Level Unit: Office of Student Affairs

Faculty/Department-Level Unit: Hostel Admission Services

Employee Category: Contingent

Location_ONB: Kent Ridge Campus

Posting Start Date: 18/09/2026

Job Description

This position will report to the Hostel Admission Services section within the Office of Student Affairs. This is a service role where the candidate is required to respond to students hostel-related enquiries, as well as to provide support for the housing assessments in NUS.

• Handle frontline duties to manage student enquiries and draft email correspondences
• Support the administration for housing assessment prior to housing allocation
• Contact and refer students to stakeholders as part of the housing assessment
• E-filing of housing assessment reports according to guidelines
• End to end tracking of referrals
• Communicate with hostel coordinators when support is needed.
• Provide weekly updates on cases and student queries
• Support other administrative duties for hostel admissions
• Perform ad hoc duties as assigned
  
  

Qualifications

• Diploma holders with good communication skills both in writing and speaking.
• Good organisational skills and attentive to details
• Pro-active to engage stakeholders including students
• Knowledge of CRM, MS Teams, MS Form and Qualtrics will be an advantage (optional)
  
  

Req ID: 34449