Job Scope:
1. Administrative Support- Manage Case Management system admin operations including role assignments, basic report generation and category maintenance
- Assist with corporate gifts management and coordination
2. Mail and Courier Management- Prepare outgoing mail (registered, local and overseas) for postage
- Coordinate courier deliveries and pickups with proper record keeping
- Follow up closely to ensure timely delivery and pickup completion
3. Customer Service Operations- Provide professional customer service by responding to enquiries across service touchpoints within Service Level Agreement
Requirements:
Qualifications and Experience:
- Minimum GCE O Level or equivalent educational qualification
- Previous customer service or administrative experience is a plus
Skills and Competencies:- Strong communication and listening skills
- Effective problem-solving and analytical abilities
- Basic technical proficiency (basic computer literacy, quick learning of new systems, able to navigate different systems)
- Good time management and multitasking abilities
- Able to work both collaboratively and independently
Personal Attributes:- Quick learning and adaptability
- Professional attitude and reliability
- Pleasant disposition with good interpersonal skills
- Strong integrity and drive for excellence in work
Working Hours: Mondays to Fridays - Office hours
Contract Period: 6 months
Salary: $2650/month
Location: Buona Vista
EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI
