Key Responsibilities
Matriculation & Student Services Support
- Handle phone and email enquiries related to matriculation and student card matters,ensuring timely, accurate, and professional responses.
- Provide end-to-end administrative support for the matriculation process, includingcoordination of document submissions, status updates, and verification of dataaccuracy.
- Review and ensure completeness and accuracy of medical reports and other mandatory matriculation documents submitted by students.
Student Card Administration
- Verify, sort, and manage student and concession cards upon receipt.
- Process student card replacement and extension requests in accordance with established guidelines and procedures.
- Liaise with other functional teams and external vendors (e.g. card printing providers)to support card issuance and related matters.
Examinations & Certification Operations
- Support end-to-end exam processing activities, including verification of results, datachecks, and system updates to ensure accuracy and timeliness.
- Print academic transcripts and certificates in accordance with institutionalguidelines and approved schedules.
- Coordinate and support the distribution of transcripts and certificates to students,including preparation of mailing lists and management of collection logistics.
Coordination & Stakeholder Liaison
- Liaise with internal departments (e.g. Admissions, Student Life, Finance) to facilitate smooth processing of matriculation and student administration matters.
- Support the planning and execution of matriculation-related events or briefings, including logistics coordination and on-site support where required.
Compliance & General Administration
- Ensure compliance with data protection, confidentiality, and institutional policieswhen handling student records and personal information.
- Perform any other administrative duties as assigned to support the team's operationalneeds.
Requirements
- Polytechnic Diploma or GCE A-Level holder (not enrolled to the same institution forAY2022/2023)
- Proficient in Microsoft Word and Excel
- Good communication skills with a warm, courteous, and student centric approac
- Positive attitude, team player, and able to work independently
- Able to multitask and manage administrative tasks effectively
Interested candidates are invited to submit their MS Word formatted CV.
. JonDavidson Pte Ltd . EA Lic-22S1412 . MOM Reg No-R1440770 .
