Temp Customer Service

Roles & Responsibilities

• Deliver excellent customer service through timely and professional response to enquiries via phone calls, emails or chats.
• Assist callers with their requests, e.g. appointments scheduling (new appointments, reschedule or cancel existing appointments) and general enquiries.
• Coordinate and liaise with other departments in the hospital(s) to ensure requests are followed up on and resolved.

Requirements:

• Higher NITEC in a relevant healthcare course or Diploma from a recognised institution
• Excellent verbal communication skills
• Prior Experience in the healthcare or service industry will be an advantage