Job Description

This is a contract position attached to a Community Club. Location: Bedok

Duration: 1 year

Job Scope

Resident Outreach and Engagement

Support the Constituency Office in ongoing outreach and engagement efforts with residents.
Assist in community engagement initiatives, grassroots activities, and resident touchpoints.
Foster positive relationships with residents and stakeholders.

Frontline Customer Service

Perform frontline counter duties at Bedok Community Club.
Attend to residents enquiries, applications, registrations, and feedback promptly and professionally.
Serve residents with compassion, professionalism, and a service-oriented mindset.

Administrative Support

Provide administrative and operational support to the Constituency Office.
Assist with data entry, records management, correspondence, and document preparation.
Support scheduling, coordination, and follow-up of meetings and community activities.

Facilities and Event Operations

Assist in the management and upkeep of CC facilities.
Support the setup and teardown of community events, meetings, courses, and grassroots programmes.
Coordinate logistical and operational requirements for events and activities.

Systems and Digital Services

Utilise internal systems and digital platforms to support resident services and operational processes.
Maintain accurate records and ensure timely updates of relevant information.

Other Duties

Carry out any other tasks and responsibilities as assigned by supervisors.
Support organisational needs during peak periods, major events, and special projects.

Requirements

-Good interpersonal and communication skills

-Customer service-oriented with a positive attitude

-Able to work independently and as part of a team

-Proficient in Microsoft Office applications

-Willingness to work flexible hours, including evenings and weekends when required for events.

Working Hours/Days

Monday to Sunday, 5 day week