Jobscope
- Handle customer interactions via phone and/ or emails within stipulated timeframe.
- Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards.
- Provide continuous feedback on workflow and productivity improvements.
- Resolve customers feedback/issues within guidelines.
- Ensure all requests or investigations are completed appropriately.
- Ensure follow up and fulfill promises made to our customers.
- Other ad hoc duties assigned
Job Requirement
- Min GCE A Levels and above
- No experience is needed as training is provided
For interested candidates, please send your most recent and updated resume to
Wendy Khoo Hui Wen
R1761665
Recruit Express Pte Ltd
EA License No. 99C4599
