Job Description & Requirements
Websentials empowers SMEs with essential digital solutions, including Web Development, Digital Marketing, and AI-driven Engagement solutions & AI upskilling Courses. As an IMDA pre-approved vendor, we help businesses harness the power of the digital world to grow, engage, and succeed. With a focus on delivering impactful, tailored services, we make it easy for SMEs to thrive online while redefining how businesses engage with technology.
About the Role
We're looking for a driven Telemarketing Sales who loves connecting with people, opening doors to new business opportunities, and playing a key role at the start of the sales cycle. You will be the first point of contact for potential SME clients-introducing our services, qualifying leads, and booking appointments for the Business Development team. If you have a confident phone presence, a positive attitude, and a talent for sparking interest, this role is for you.
Key Responsibilities
- Lead Outreach: Make outbound calls to SME prospects to introduce Websentials services and understand their needs.
- Lead Qualification: Evaluate prospects suitability for sales engagement to ensure high-quality handoffs.
- Appointment Setting: Schedule meetings with qualified leads for the Business Development team.
- CRM Management: Record all interactions, updates, and follow-ups accurately in the CRM system.
- Follow-Up & Nurturing: Maintain relationships with prospects through timely follow-ups until they are ready for sales engagement.
What We're Looking For
- Experience: Minimum 1 year in telemarketing, inside sales, or customer outreach.
- Communication Skills: Clear, persuasive, and confident phone manner. Comfortable initiating conversations and handling objections.
- Target-Driven: Energetic, self-motivated, and committed to hitting call and appointment targets.
- Digital Curiosity: Eager to learn about digital services to engage prospects effectively.
- Team Player: Works collaboratively and contributes positively to team culture.
Why Join Websentials
- Attractive Commission Structure: Base salary + performance-based incentives. (Unlimited earning potential!)
- Professional Development: Training in digital solutions and sales techniques.
- Career Growth: Opportunities to grow into client-facing sales roles or other areas within the company.
- Dynamic Culture: A work hard, play hard environment where creativity, collaboration, and curiosity are celebrated.
- Inclusive & Supportive Team: Be part of a team that values initiative, learning, and growth.
- Engaging Work Environment: Contribute to projects that empower SMEs and make a real impact.
