Telemarketing Executive

Key Responsibilities

• . Deliver excellent customer service to clients and prospects
• . Handle incoming calls and respond to enquiries promptly and professionally
• . Make outbound calls to potential customers
• . Proactively engage clients and support lead generation
• . Schedule and coordinate appointments with clients and salespersons
• . Maintain accurate records, data integrity, and confidentiality
• . Support the Head of Department in achieving team targets and performance goals
• . Perform other ad hoc duties as assigned

Requirements

• . At least 2-3 years of relevant experience
• . Excellent communication and interpersonal skills
• . Strong problem-solving skills and attention to detail
• . Able to work independently and as part of a team
• . Positive attitude and open to challenges
• . Proficient in Microsoft Office and basic administrative tools