We are hiring a Telesales Specialist for a 12-month contract.
Responsibilities
- Conduct outbound calls to customers and secure appointments
- Foster and enhance relationships with customers through calls, WhatsApp, email, or other electronic communication
- Handle customers enquires and/or objections with confidence
- Achieve conversion targets set out by business (such as contact rate, appointment rate)
- Ensure proper documentation and update on activities, leads and appointment details
- Ensure call activities are conducted with full adherence to regulations and in line with quality standards
Qualifications
- Min 2 years customer care/inbound or 1 year outbound call/sales experience
- Excellent interpersonal and communication skills
- Good command of English
Working Arragements:
- Monday to Friday will be 11am to 8pm.
- Saturday will be 1 - 5pm (can work from home on Saturday).
