Company Overview
- MaidBook Employment is a licensed employment agency approved by the Ministry of Manpower (Licence No: 14C7315). We specialise in providing reliable and suitable Foreign Domestic Workers (FDWs) to households in Singapore
- Our mission is to deliver a one-stop solution for employers by carefully matching families with the right helpers. We place strong emphasis on professionalism, integrity, and customer satisfaction. At MaidBook, we believe our people are our greatest asset. We value teamwork, responsibility, and continuous learning.
- Every member plays an important role in upholding our service standards, supporting our clients, and ensuring ethical recruitment practices. We are committed to providing a positive working environment where employees are encouraged to grow, learn, and contribute meaningfully to the company's success. We look forward to working together and achieving excellence as a team.
Job Summary
Join MaidBook Employment as a Tele Sales Executive (Online Enquiries) to drive customer engagement and business growth by managing online leads and tele-sales enquiries. Deliver professional consultation and convert enquiries into confirmed customers through effective communication across digital platforms.
Responsibilities
- Manage inbound enquiries from online platforms, social media, and advertisements to initiate customer engagement
- Contact potential customers via phone and messaging platforms to assess their domestic helper needs and preferences
- Provide clear, professional advice on hiring Foreign Domestic Workers to guide customer decision-making
- Follow up on leads consistently to convert enquiries into confirmed placements, contributing to sales targets
- Maintain accurate and up-to-date records of customer interactions and follow-up activities for effective tracking
- Coordinate with internal teams to ensure smooth documentation and placement processes for customers
- Deliver excellent customer service throughout the enquiry and sales process to enhance customer satisfaction and loyalty
Working Details
- Work Locations: Bukit Timah Shopping Centre / Jurong East / Tampines
- Working Days: 5 days per week (4 weekdays + 1 weekend) or 5 weekdays
What We Offer Attractive remuneration package with commission for the right candidate Supportive and friendly working environment Training provided for candidates without prior maid agency experience Opportunities for growth and long-term career development Interested candidates are welcome to apply or contact us for more details.
