Tele-Sales Consultant

Company Overview:

The company is a modern Beauty and Aesthetic Clinic recognised for providing premium treatments and exceptional client experiences. The clinic is built on a foundation of trust, professionalism, and proven results, offering personalised aesthetic solutions that enhance natural beauty. With a commitment to innovation and safety, they empower clients to look and feel their best with confidence.

We are looking for a warm, service-oriented Tele-Sales Consultant to handle daily customer interactions and support for our beauty and aesthetic clientele in Singapore. You'll be the voice and heart of our brand — engaging customers through WhatsApp, social media, and calls with professionalism, care, and confidence.

Job Responsibilities:

• Conduct cold calls and work on getting new customer bookings.
• Handle inbound customer inquiries via WhatsApp, social media, and calls.
• Provide timely, accurate, and courteous responses to customer queries about treatments, promotions, and appointments.
• Maintain strong follow-up and relationship-building to ensure repeat visits and satisfaction.
• Coordinate with internal teams to ensure smooth customer experience and resolution of issues
• Maintain detailed records of customer interactions and feedback in the CRM system.

Requirements:

• Strong spoken proficiency in English.
• Pleasant and confident communication skills, with a clear and engaging voice.
• Excellent interpersonal, empathy, and problem-solving abilities.
• Prior experience in customer service, online chat support, or client coordination preferred.
• Self-motivated, persuasive, and goal-oriented with proven sales or tele-sales experience.
• Passion for beauty, aesthetics, and wellness is an advantage.

Job Details(6 days work week)

• Attractive salary package with performance incentives (commission structure will be shared once shortlisted)
• Working Hours: 6 days work week

Monday and Wednesday to Sunday: 10am to 8pm (Tuesdays OFF)

• Lunch break is provided

If requested to work on public holiday, off-in-lieu will be given as compensation

• Working Location: Orchard (headquarters)

Part-Time Arrangement is available (must be able to work at least 4 days in a week - 3 weekdays and 1 weekend)

Only shortlisted candidates will be contacted.