Technology Program Manager- Banking

Technology Programme Manager

Years of experience: 15 years

Role description

The Programme Manager role is responsible for overseeing and managing the controlled implementation of a number of connected projects related to Business & Functional Applications. This role provides leadership and guidance to the delivery team to ensure the successful project delivery across the region. The Programme Manager is a champion for the adoption of industry standard procedures, tools and techniques which ensure that the projects within his or her scope are well set up and structured to establish probability of full scope delivery, on time and within the defined cost and quality parameters agreed with project stakeholders.

Key Responsibilities

. Project Leadership

. Develop and execute assigned projects with clear purpose and success criteria in alignment with organisation goals and priorities:

. Identify the project stakeholders and their roles and communication requirements throughout the project lifecycle

. Lead the delivery team (comprising direct and indirect reports) across the various components of the programme

. Analyse and define project schedules to understand and explain the critical path, and optimise delivery timeframes

. Establish and align project budgets ensuring all dependencies are accounted for and cost categories are correctly assigned

. Establish resource plans matching required expertise and capacity to internal and vendor resources

. Establish and manage project risk and escalation processes to ensure early detection and mitigation planning for risks relating to schedule, cost and scope

. In collaboration with business and technical analysts:

. Initiate and facilitate requirement gathering, business use cases and project objectives

. Lead and facilitate the development of a comprehensive Work Break Down structure outlining project deliverables and work packages

. Support the delivery team(s) in the resolution of project constraints, dependencies, issues and blocker(s)

. Manage the oversight of vendor partners supporting the projects ensuring contract compliance and delivery methods aligned to client practices

. Track, and provide timely reports on project expenditure

. Monitor project progress and communicate project status, potential constraints and key achievements and challenges to internal and external stakeholders according to client Bank's project governance procedures.

. Training and Skill Development

. Support the overall development and adoption of project management capabilities and practices across the region

. Stakeholder Management

. Collaborate with senior management and key stakeholders, including, but not necessarily limited to regional functional leads, project sponsors and implementation teams in countries to understand business objectives and priorities, and ensure the smooth implementation related projects across the APAC region.

. Build and maintain relationship with senior management, key stakeholders, and project sponsors. With a focus on ensuring they are kept fully updated on project progress and challenges

. Project Performance Monitoring, and Risk and Issue Management

. Establish the framework to monitor and measure project performance, including scope, schedule, budget, and quality, and track projects progress and outcomes.

. Collect and analyse project data, such as key performance indicators and metrics.

. Identify and assess project issues and risks proactively and provide guidance on risk mitigation strategies and help project sponsors and stakeholders develop contingency plans.

. Provide project status updates and report to senior management and key stakeholders.

. Continuous Improvement

. Identify opportunities for process improvement and efficiencies within the across in scope projects.

. Conduct lessons learned sessions and incorporate best practices into future project management efforts.

. Stay updated with domain trends and best practices.

Experience

. Proven experience in programme management in a leadership role, preferably in a financial service industry.

. Strong knowledge of project management methodologies, tools, and techniques. Ideally the candidate will hold a current Project Management Institute certification or equivalent or be in the process of obtaining this certification.

. Excellent leadership and team management skills, and communication and stakeholder management skills.

. Ability to drive consensus among stakeholders with competing interests, while balancing budget, timelines and risks.

. Experience working with geographically distributed team and a complex vendor landscape.

. Strong analytical and problem-solving abilities.

Qualifications & Certifications

. Bachelor's degree in a relevant field, such as business administration, project management, etc.

. Ideally the candidate will hold a current Project Management Institute certification or equivalent or be in the process of obtaining this certification e.g. PMP, PgMp or equivalent