Job Responsibilities:
1. Technical Leadership & Engineering Management
- Lead and mentor multiple development teams responsible for Passenger, Driver, and Dispatch systems.
- Set technical direction, development standards, and architectural guidelines across platforms.
- Oversee day-to-day engineering execution including design reviews, code quality, testing, and deployment readiness.
- Drive engineering excellence through continuous improvement, automation, and adoption of modern engineering practices.
2. System Architecture & Solutioning
- Own the technical roadmap and ensure systems are scalable, robust, and optimized for real-time operations.
- Provide architectural guidance for new features, system enhancements, and integration across internal platforms.
- Lead modernization initiatives, including refactoring of legacy services and migration toward cloud-native, microservices-based architecture (where applicable).
3. Product & Stakeholder Collaboration
- Work closely with Product, Operations, and Business teams to translate business requirements into technical solutions.
- Prioritize enhancements and improvements based on customer impact, service reliability, and operational needs.
- Ensure timely delivery of features and improvements while maintaining system stability.
4. Platform Reliability & Performance
- Oversee the health, performance, and availability of the Passenger/Driver apps and Dispatch system.
- Ensure appropriate monitoring, alerting, observability and incident response processes are in place.
- Lead post-incident reviews and drive long-term corrective actions.
5. People Leadership
- Build a high-performing engineering culture focused on teamwork, accountability, and continuous learning.
- Provide coaching, career development, and performance management for team leads and engineers.
- Grow and scale the engineering team as business needs evolve.
6.Any ad hoc duties as assigned
Job Requirements:
- Minimum Bachelor's or Master's degree in Computer Science, Engineering, or related disciplines.
- At least 8+ years of software engineering experiences, preferably with at least 5 years leading engineering teams.
- Strong background in backend development (e.g., Java/Spring Boot, RESTful services).
- Solid understanding of real-time systems, distributed systems, messaging queues, and API design.
- Experience with frontend development with ReactJS
- Experience with mobile app ecosystems (iOS/Android), backend services, and cloud platforms (AWS) is preferred
- Familiarity with DevOps practices, CI/CD pipelines, containerization (Docker/Kubernetes), and observability tools.
- Exposure to microservices, event-driven architectures (Kafka, Redis Streams), and high-throughput systems.
- Proven experience leading multiple engineering teams in a fast-paced environment.
- Strong communication skills and ability to work with both technical and non-technical stakeholders.
- Ability to drive decisions, manage complexity, and balance technical depth with business priorities.
- Demonstrated track record of delivering improvements to large-scale or mission-critical systems.
- Preferred experience in mobility, transport, dispatching algorithms, or real-time booking systems.
