Technology Delivery Manager

Responsibilities

The Junior Technical Delivery Manager assists in overseeing the full lifecycle of technology initiatives. This includes coordinating with technical teams, monitoring progress against milestones, managing risks and dependencies, and ensuring compliance with project governance frameworks. The role collaborates closely with senior delivery managers, project managers, PMOs, architects, and engineering teams to ensure timely and quality delivery within defined scope and standards.

Delivery & Execution Support

Assist in planning, executing, and monitoring technology deliverables across development, testing, and deployment stages

Help maintain delivery roadmaps, milestones, dependencies, and release timelines

Coordinate daily activities across development, QA, infrastructure, and DevOps teams

Track progress and proactively highlight risks, issues, or delays to senior stakeholders

Stakeholder & Team Coordination

Serve as a liaison between business units, technical teams, vendors, and support functions

Support collaboration with architects, analysts, developers, testers, and infrastructure teams

Organize meetings, prepare agendas, record minutes, and maintain action logs

Ensure timely follow-up and closure of assigned tasks

Governance, Risk & Compliance

Support adherence to SDLC processes, change and release management, and internal governance standards

Maintain and organize delivery documentation and artefacts

Assist with audit and regulatory requirements by ensuring proper documentation and traceability

Verify that deliverables meet review and approval standards

Reporting & Communication

Prepare status reports, dashboards, and summaries for stakeholders

Monitor KPIs, milestones, and overall delivery performance

Support escalation processes and management reporting

Vendor & Third-Party Coordination

Assist in managing interactions with external vendors and contractors

Track vendor deliverables, schedules, and dependencies

Escalate risks related to third-party performance or quality

Requirements

Technical & Delivery Skills

Basic knowledge of SDLC methodologies (Agile, Waterfall, or Hybrid)

Understanding of application development, testing, and deployment workflows

Familiarity with release management, change processes, and environment coordination

Project & Coordination Skills

Strong organizational and tracking abilities

Capability to manage multiple priorities simultaneously

Experience with tools such as Jira, Confluence, MS Project, Excel, or similar

Communication & Behavioral Skills

Clear and professional communication style

Ability to collaborate effectively across diverse and cross-functional teams

Detail-oriented with a proactive approach

Eagerness to learn and take on increasing responsibilities

Basic understanding of enterprise systems and data flows

Education & Experience

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field

25 years of experience in PMO support, technical coordination, systems analysis, or similar roles

Experience in enterprise, banking, or regulated environments is advantageous

Certifications (Preferred)

ITIL Foundation

Agile / Scrum fundamentals

PMP or PRINCE2 (or currently pursuing certification)