Technician
- Posted 5 hours ago
- Be among the first 10 applicants
Job Description
- To ensure overall customer satisfaction with Company's Aftersales service
- Liaising with customer to arrange the bus to be service and repair
- Perform diagnosis on vehicle for fault finding
- Open Job card in Maximo system and demand parts
- Carry out repair/service job & servicing of battery, etc
- Diligent recording of all info in service report (mileage, parts list, fault codes, etc)
- Update to customer the progress timely
- Get customer to sign on service report to acknowledge the repair jobs
- Provide breakdown support to customer
- Carry out recall /warranty job as documented
- Other functions & adhoc jobs as required by superior
Requirement:
- Computer literacy
- Electrical & Air Con repair background
- Customer service orientated
- Professional and able to adapt to situational changes
- Judgement of urgency
More Info
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About Recruiter
Faiza Daud
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