Prepare, develop, and maintain accurate, clear, and structured technical documentation for automated equipment, systems, and associated software.
Work closely with engineering and cross-functional teams to gather technical information related to machine design, control logic, safety systems, and operational behaviour.
Interpret and translate complex automation concepts (e.g. system workflows, machine sequences, interlocks, alarms, and fault scenarios) into clear, concise, and user-friendly documentation.
Apply a user‑centric approach to documentation, ensuring clarity, usability, and accessibility for operators, technicians, maintenance personnel, and engineers.
Maintain and adhere to the DCC Style Guide to ensure consistency in format, terminology, and presentation across all documentation deliverables.
Manage documentation lifecycle activities, including version control, updates, reviews, and archival in line with product changes or system revisions.
Create and enhance documentation with appropriate diagrams, screenshots, flowcharts, and images using graphic tools such as Photoshop to support understanding of automated systems.
Support continuous improvement initiatives related to documentation processes, including interest in documentation automation and efficient content reuse.
Provide additional documentation support as required, including updates arising from equipment upgrades, system modifications, audits, or customer feedback.
Support documentation management on SharePoint, including creation and maintenance of pages and document libraries.
Requirements
Bachelor's degree in engineering, or a related technical field is preferred.
Strong proficiency in MS Word, including document structuring, styles, formatting, and template usage.
Good written and verbal communication skills, with strong attention to technical accuracy and detail.
Strong research skills and ability to work effectively and independently with subject matter experts to obtain accurate technical information.
Proven ability to translate complex automation and equipment-related concepts into clear, structured, and easy-to-understand documentation.
Knowledge of or interest in Adobe Photoshop or similar tools for image editing, annotations, and technical illustrations.
Ability to work independently as well as collaboratively in a professional engineering or manufacturing environment.
Preferred but not required: Familiarity with SharePoint for documentation management and page creation.
Minimum 2 years of relevant experience in Technical Writing or a related documentation role.
Proven experience creating user manuals (e.g. Safety & Troubleshooting, Operating, Software, and Maintenance manuals) for automated equipment, machinery, or software‑controlled systems.
Strong proficiency in Microsoft Word, including document structuring, styles, formatting, and template usage.
Ability to translate complex technical and automation concepts into clear, structured, and user‑friendly documentation.
Strong research skills and ability to work with engineers and subject matter experts.
OTHER INFORMATION
Skillset(s) Requirement:
Skillset(s) Requirement:
Technical & Documentation Skills
Strong technical writing skills with the ability to develop structured, clear, and user‑focused documentation.
Proven capability to create comprehensive user manuals, including Safety & Troubleshooting, Operating, Software, and Maintenance manuals.
Ability to understand and document automated equipment, system workflows, machine sequences, alarms, and fault scenarios.
Strong document structuring and content organization skills to support ease of use and readability.
Tools & Systems Skills
High proficiency in Microsoft Word, including advanced formatting, styles, tables, images, and template usage.
Working knowledge of or interest in Photoshop or similar tools for image editing, annotations, and technical illustrations.
Preferred: Basic knowledge of SharePoint for documentation management, page creation, and content organisation.
Interest in or exposure to documentation automation or workflow optimization tools is an advantage.
Communication & Collaboration Skills
Strong written and verbal communication skills to work effectively with engineers, automation specialists, and cross‑functional teams.
Ability to ask the right technical questions and extract accurate information from subject matter experts.
Capable of translating complex technical concepts into simple, clear, and user‑friendly content for different user groups.
Analytical & Professional Skills
Strong research and analytical skills to validate technical information.
High attention to detail with a focus on accuracy, consistency, and compliance.
Attributes:
Detail‑oriented and methodical, with a strong sense of ownership for documentation quality.
Proactive and self‑motivated, with willingness to learn technical systems and processes.
Adaptable and open to change in a fast‑paced engineering or manufacturing environment.
Patient and resilient when working with complex or evolving technical information.
Collaborative team player with a professional, positive working attitude.
Committed to continuous improvement and professional development.
