Technical Trainer

Genetec- Protect the everyday

We are a group of trainerscommittedto deliveringqualityknowledge and instruction toGeneteccustomers, partners, and employees throughout theAsia Pacific region. Our goal is tofosterknowledge-building experiences for others to be confident in theirunderstandingand using the products within theirGenetecportfolio. You willcollaborateclosely with internal teams to continuously develop training resources and ensuresmoothprocesses.

What your day will look like:

• Providetechnical training for Geneteccustomers,partners, and internalteams, primarily from theSingapore office
• Developtraining presentations, manuals, and course outlines
• Update existing training resources asGenetec's product lineevolves,and continuouslyimprovedocumentation practices
• Maintain acurrent, in-depth knowledge ofGenetec's product line
• Contribute to a positive,complementaryteam culture throughrespect, support, and inclusion amongst yourcolleagues
  
  

About you

*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*

• Ability tocollaborateand fostercommunicationinternally and externally
• Ability to effectively communicate with avariety of audiences
• Professional working level ofEnglishandlocal language
• Willingnessto travel within theAPAC region, and occasionallyinternationally, up to 50% of the time
• Desire to be a part of and support adiverse,inclusive,respectfulwork environment
• Degree in Computer Science, Engineering, orequivalent experience
  
  

Technical Expertise

• Experience within the Physical Security and/or Software industry
• Knowledge ofWindowsoperating systems
• Knowledge of networkingprinciplesand IP protocol
• Experience with networking and databaseconcepts, and client-server environments
• Experience with PC configuration andtroubleshooting
  
  

Even better if you have these assets

• Experience withGenetecproducts
• Knowledge of additional Asianlanguages
  
  

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.