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3,500 SGD 4,200 SGD
Manufacturing(Electronics/Semiconductors)
Our client, a notable Japanese MNC that manufactures electronic products, is currently looking for a Technical Support Engineer.
Product: Laptop
Responsibilities
- Provide pre-sales support/consultation, responding to customer support requests and queries in a timely and accurate manner
- Diagnose and troubleshoot software and hardware problems, and apply the best solutions to resolve technical issues
- Providing technical assistance for queries and issues related to computer systems, software, and hardware
- Creating technical documentation and manuals to assist other team members and users
- Support for new product certifications and renewals
- Provide support on the company's Warranty Entitlement and Claim system
Requirements & Preferences
(Must)
- Diploma/Bachelor's degree in Computer Science, I.T., engineering, or equivalent
- At least 3-5 years of hands-on experience in pre-sales or after-sales support within consumer electronics
- Familiar with Microsoft Office applications.
- Proficiency in diagnosing hardware, software, and networking issues
- Excellent communication in English and Mandarin to liaise with English and Mandarin speaking counterparts
(Advantageous)
- Able to start on short notice
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What you will receive
- Variable Bonus (Depending on Company & Individual Performance)
- Annual Leave: 17 days
- Medical Leave: 14 days
- Medical Insurance
08:45 17:30
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As one of the leading Japanese Recruitment Agencies in Singapore, Reeracoen Singapore offers professional recruitment solutions extending across temporary, contract, permanent and outsourcing to the Singapore workforce. We take pride in our solutions provided to our business partners, assisting not only job seekers in finding suitable employment but also supporting business enterprises in talent acquisition.
Job ID: 139055695
