- 5 days work week
- Basic up to $4,000 + Attractive benefits
- Global MNC Presence
RESPONSIBILITIES
- Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner
- Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues
- Providing technical assistance for queries and issues related to computer systems, software, and hardware
- Creating technical documentation and manuals to assist other team members and users
- Support on new product certifications and renewals
- Provide support on the company's Warranty Entitlement and Claim system
REQUIREMENTS
- Bachelor's degree in Computer Science, I.T., engineering or equivalent
- Min. 3 years hands-on experience.
R22107887 | Gladys Chang Si Min
EA License No: 15C7752
