Technical Service and Development (TS&D) Engineer

Job Title

Technical Service and Development (TS&D) Engineer, Kalrez® Specialty Parts

Business Unit

Industrial Solutions, E&I

Hiring Manager Title

APEJ TS&D Leader, Kalrez®

Work Location

Singapore

Job Level

16

Description:

Qnity Electronics & Industrial business has an exciting and challenging open position as a Technical Service and Development (TS&D) Specialist for Kalrez® specialty parts. From chip manufacturing, chemical processing to oil and gas/renewable energy applications, Qnity Kalrez® is the world leading specialty sealing parts engineered with cutting-edge Qnity proprietary perfluoroelastomer technologies to provide the most reliable and effective sealing solutions for those extremely challenging and mission-critical applications in the globe.

We are currently seeking a talented technical service & development professional as the core team member for Kalrez® ASEAN business to serve multiple global and region's key accounts covering both semiconductor and industrial markets, and explore and drive key development projects with local commercial team members to accelerate the growth of ASEAN's business. The incumbent will work closely with customers to identify and win opportunities, have line of sight and take ownership to develop effective solutions, develop and qualify new products based on specific application requirements, coordinate new product commercialization, serve as a mechanism to feedback regional needs to marketing and R&D to well position Kalrez® as the most preferred sealing solution in the market and drive sustainable business growth for the region.

Key Responsibilities:

• Provide technical service and development support for customers to drive business growth, including technical training, troubleshooting, problem solving and new product/formulation/application development and associated testing to enable qualification.
• Identify and pursue development opportunities through actively collecting technical information and sealing locations on the equipment to identify the unmet needs of specific applications for solution offerings to customers. Fully own the development project from conception to implementation and commercialization by working closely with the sales team.
• Develop and own the relationship with the key engineers/end-users in strategic accounts to establish Kalrez® position as the most preferred and most advanced sealing solution and technologies.
• In global technology network, drive or support the launch of new material/application technology, aligned with global COE projects.
• Collect and evaluate competitive products to benchmark with Kalrez® position, and feedback to sales team to establish Kalrez® value propositions and effective competitive strategies over competitors.
• Research and investigate the technical and lab resources in Singapore to meet ASEAN region's customers tech support needs.
• Perform testing evaluation in laboratory environment and generate technical data according to the customer/market needs.
• Conduct technical presentations/seminars at customer/partner meetings, technical conferences and distributor trainings to promote Kalrez® application as needed.
• Learn and acquire deep knowledge and trend of the advanced technology in the industries.
• Participate various institute and industry association conference to connect with technical resource.

Qualifications:

Required Education, Experience and Qualifications:

• A minimum of a Bachelor's Degree in Applied Chemistry/Material Science/Chemical Engineering or related science background is required. Master's candidates are encouraged to apply.
• A minimum of 5-year work experience as technical engineer is required. The candidate must have experience working with external customers.
• Highly motivated and self-directed individual with excellent interpersonal skills and the ability to interact with employees at all levels in the organization.
• Demonstrated ability to understand and define customer needs, and drive new product/application development to meet customer needs.
• Strong background in problem solving, using multiple analytical procedures to identify and characterize product development barriers.
• Demonstrate broad technical interests for diversified market and applications including semiconductor and industrials.
• Demonstrated ability to make clear, persuasive, concise, and well-organized oral presentations. Effectively communicate verbally and in writing to team members and management on all aspects of program activity. Excellent English communication skills.
• Must be able to work well in teams and to work independently with limited supervision.
• Ability to travel in Singapore and other ASEN countries (at least 50%)
• Compliant with safety guidelines, business ethics and internal control processes

Preferred Qualifications:

• Experienced as the technical engineer in semiconductor fabs, especially in 3D NAND, is preferred
• Demonstrated results in a customer-facing technical role.
• Demonstrated ability to identify and drive new customer opportunities, and lead cross-functional teams to handle various projects and key customer relationships.
• Have a proven record of accomplishments, including developing new products and launching new products, patents, publications and/or novel product claims.
• Language: Chinese