Technical Sales Support Engineer

Key Responsibilities

• Provide pre-sales technical support for security and surveillance solutions, including CCTV, access control, and drone solutions.
• Engage with customers to understand their security requirements, site needs and operational challenges.
• Recommend suitable products and solutions based on customer requirements.
• Prepare and deliver product presentations, demonstrations and technical proposals.
• Conduct site visits and assist in assessing customer requirements where necessary.
• Work closely with customers, suppliers and internal teams to develop suitable solutions.
• Prepare quotations, proposals, technical specifications and other sales-related documentation.
• Support the sales team throughout the sales process, from initial enquiry to solution proposal and project handover.
• Keep updated on security technologies, products and industry developments.

Requirements

• Diploma/Degree in Engineering, IT, Electronics, or a related field.
• Experience in technical sales, pre-sales, security systems, CCTV, access control, networking or related solutions will be an advantage.
• Strong communication and customer-facing skills.
• Able to understand customer requirements and translate them into practical technical solutions.
• Good presentation and problem-solving skills.
• Willing to travel to customer sites when required.
• Candidates with experience in CCTV, door access, security systems, drones or networking solutions are encouraged to apply.