Coordinate between Sales & Technical Support staff regarding project matters
Ensuring all deliveries and collections are scheduled and executed on time
Preparation of outgoing goods
Follow-up with purchasing department on delivery of equipment to site
Maintain organized records to support payment claims, including invoices, purchase orders, service contracts, project activities, and management approvals
Coordinate with Accounts department for invoicing on outgoing equipment
Prepare operating procedures for individual systems
Prepare handover documents for customers
Compile and photocopy operational manuals as required
Sourcing brochures and technical documents from websites to update equipment catalogues
Compile catalogues for customers and consultants to reflect any changes in equipment
Prepare Testing & Commissioning documents and operational guides
Send warranty cards to manufacturers and keeping detailed records of warranty periods
To record Loan of Tools and equipment to Technical staff
Any other ad-hoc duties as assigned
Requirements
Diploma/ITE Higher Nitec
Minimum 1 year experience as a Sales Coordinator will be considered a plus
Previous working experience in Security System, System Integrator, Public Address System and other relevant industry will be an advantage
