Technical Representative, Avionics - Customer Response Center (Aerospace)

BOMBARDIER

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

In your role, you will:

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

Qualifications

As our ideal candidate,

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express (candidates with avionics technical knowledge on other Bombardier products will also be considered)
• You have a minimum of five (5) years experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English communication skills to liaise with French-speaking clients. (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments at short notice
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.